Campground Policies
Waiver of Liability: Customer shall not hold Campground, Owners, Manager or any Agent of the Owners or Manager, or any Employees of the Tundra RV Park liable for any or all claims, demands, costs and expenses, including reasonable attorney’s fees, arising from any and all damages or injuries caused by fire, water, wind, civil strife, accidents, theft, or acts of God. Physical damage and liability coverage is the full responsibility of owner/renter of the RV. Rental space remains under the control of the campground Manager. Services are provided under a Site Service Agreement. You are not under a landlord/tenant arrangement–Theft of Services applies.
Violations of park rules may result in your immediate removal from the park and no refunds will be given. You are responsible for following all park rules and for ensuring that the members of your group and guests are aware of and follow the park rules.
- Site Fees are due prior to or at the time of check-in. Any other payments are due and payable at the time of service or prior to check-out. A $50 fee will be charged for all returned checks. Cash, cashier’s check or money order will be immediately required to recover the returned check and personal checks will not be accepted for any future payments.
- Check in time is between 1:00 pm and 6:00 pm. If you arrive early, we may be able to check you in earlier if your site is vacant. Please notify office staff if you will be arriving late, so that we can make sure you have directions to your reserved site.
- Check out time is 12:00 Noon unless prior approval is received from the park staff. Guests staying without prior approval of park staff will be billed for an additional night’s stay. If you decide that you would like to stay for additional nights, please confirm with park staff before the check-out time as the site that you are in may be reserved for another guest. We will work to accommodate everyone to the best of our ability.
- The Park speed limit is 10 MPH. Please observe it.
- The site is for your RV and attached vehicles. Parking is not permitted beyond your site, do not allow your vehicles, trailers and/or other items to extends into or block the drive lanes. Parking on vegetated areas is not allowed. If you are unable to fit all vehicles and trailers within your site, please contact the office staff for alternative parking areas.
- No tents or trailers are to be placed in vegetated areas.
- Quiet hours are from 9:00 PM to 8:00 AM. Please keep in mind that other guests may have early departure times or may have arrived late and may be sleeping. Please keep in mind that during the regular season it may be daylight during the quiet hours. If we must contact you about a disturbance at your site, at the discretion of the park staff, you may be given a warning or required to leave.
- Guests arriving/departing during quiet hours shall be mindful of their noise and keep voices and activities to a minimum to avoid disturbing other guests.
- Loud parties, excessive drinking, offensive language, or other unacceptable behavior by guests is not permitted. Illegal activities of any sort are strictly prohibited.
- You are responsible for the conduct of your children; they must be supervised by an adult at all times. Parents are responsible for all damages caused by their children.
- You are responsible for any damage caused by yourself, your family or your guests.
- Restrooms and showers are accessible 24 hours a day; please help keep them neat and clean. Report any problems immediately.
- Use of generators are not permitted during quiet hours.
- If guests are to stay overnight there may be an additional charge. A guest is considered an overnight visitor after 10:00 pm.
- Your site must be kept neat, clean and free of boxes, litter or trash. No refrigerators, storage bins, freezers, etc. are allowed without prior approval of the Park Staff.
- Campfires are only allowed within the fire-rings at each site and shall not be left unattended. Campfires are to be keep small and under control at all times. Fully extinguish fires before retiring or leaving your site. Campfires will not be permitted during high fire danger periods. Notices will be posted in the office, laundromat and at the shower house when a burn ban is in effect.
- Grills are permissible and the responsibility of the quests.
- Do not move picnic table from other sites without Park Management permission. Return picnic tables to their original position before leaving the site.
- Clotheslines are not permitted.
- A secure sewer hose connector is required. A $50.00 clean-up fee will be charged if your RV causes a sewer spill.
- No major vehicle repairs shall be made on these premises. Service work including changing oil and lubing is prohibited at the sites. Please contact the office staff about permissible work that may be performed and suitable locations for your use.
- Cutting of live trees and plants is prohibited. Deadfall may be collected for use in fire-pits with approval of park staff.
- Dispose of your trash daily in our dumpsters. Do not leave trash outside your unit overnight. All garbage must be placed in plastic bags and tied. Boxes must be flattened.
- Do not let items, litter, and/or debris accumulate under or around your unit.
- Motorized bikes, motorcycles, ATVs, UTVs, and other motorized recreational vehicle must obey the speed limit rules and remain on the designated roadways within the park.
- Grease, coffee grounds, facial tissue, paper towels, disposable diapers, cotton balls and female sanitary products or other inappropriate items may not be flushed or otherwise placed in the sewer system.
- Do not use a vacant site for any reason without first contacting the office.
- Notify the office if you will not be occupying your reserved site due to repairs or for short term excursions where you may be returning late. If you have paid for the site, it will be held for you, however if you will not be using the site and it can be made available for another guest, we may be able to change your reservation to another night or provide a partial refund.
- WiFi is available around the Lodge Building only. Due to the limitations of the internet service provider, WiFi use is limited to general browsing and accessing email. Streaming, downloading and/or uploading of large files may be restricted.
- Please do not attempt to correct any problems with Park facilities, notify the office or one of our maintenance staff.
- Any type of public disturbance will not be tolerated. Disorderly, ill-mannered conduct, drunkenness will not be tolerated. A public domestic disturbance will immediately terminate the Service Agreement of the campsite which must then be vacated immediately. If the State Troopers must be called for any disturbance, the campsite shall be vacated immediately. All occupants and guests must comply with all federal, state & local laws and park rules.
- Tundra RV Park is a pet friendly park, and we wish to keep it friendly for all of our guests and family members. As guests you may encounter other park guests with pets. Our pet owning guests are required to follow additional rules and are fully and solely responsible for their pets.
- Abuse, harassment or neglect of pets will not be tolerated on Tundra RV Park property and will be grounds for immediate expulsion from the park.
- Tok is a rural community and there is no official animal control in the area. Tundra RV Park is not responsible for local and/or stray animals that may pass through the park on occasion. Please be mindful of your surrounding and report any aggressive animals to Park Staff.
- As per Alaska State Law (Alaska Statute 18.35.301), smoking is not allowed in any public buildings or within 10 feet of an entrance to a Bar or Restaurant, or within 20 feet of an entrance, open window or ventilation air intake of any public building covered by law. Guests are required to pick-up all cigarette waste around their sites and not discard items in common areas. Cigarette butts are not to be placed in fire-pits. Ash cans are available outside entrances to all common use buildings for your convenience.
- Park does not carry public liability or property damage insurance to compensate RVer, RVer’s Guest or any other person from any loss, damage, or injury except those resulting from actions where Park would be legally liable for such loss, damage or injury. RVer is responsible for obtaining, at RVer’s own cost, extended coverage for RV, fire and other casualty insurance on the Recreational Vehicle, other improvements and contents to the full insurable value and such other insurance as is necessary to protect RVer, RVer’s Guest or others from loss or liability, and RVer hereby agrees to indemnify and hold harmless Owner and Park from any liability thereof. Insurance to also cover debris removal.
- Park Management reserves the right to add to, delete, amend, and revise these Rules and Regulations from time to time, as well as additional rules and regulations and hours posted in and about the Park Facilities
Reservation Policy:
Deposit for first night stay required at time of reservation with balance due prior to or at check-in.
Park reserves the right to cancel or change any reservation without prior notice in the event of damage, required repairs, or other circumstances that render the site unusable. The Park will make every effort to accommodate the Guest in a like or better site if available or refund the Guest.
Cancellation/Return Policy:
More than 30 day notice of cancellation = 90% refund
30 – 2 day notice of cancellation = 50% refund
Less than 48 hours’ notice of cancellation = no refund
No Show = No Refund
General Information:
Office Hours: Daily 9:00 am – 9:00 pm
Bar Hours: Daily 4:00 pm – 9:00 pm (may close earlier or later depending on crowd)
Laundry: Daily 8:00 am – 9:00 pm
Laundromat Rules:
Tundra RV Park is not responsible for damage, loss and/or theft of your property. Tundra RV Park does not carry public liability or property damage insurance to compensate Guests or any other person from any loss, damage, or injury except those resulting from actions where Tundra RV Park would be legally liable for such loss, damage or injury.
These rules are in place for everyone’s benefit and to ensure that you have as pleasant of an experience as possible.
Do not start wash loads after 8:00 pm and dryer loads after 8:30 pm to ensure that they are finished before the laundromat closes at 9:00 pm.
Laundry will be closed nightly at 9:00 pm unless prior arraignments have been with the Park Staff. Items left overnight will be retained for 48 hours after which they will be donated or disposed of.
Please do not leave personal items unattended. This includes clothing, keys, electronics, children and pets. Children and pets are to be supervised at all times and you will be responsible for any damage that they cause. Do not leave clothes in the laundry carts, they are provided for short term use to move items between machines and to the folding tables.
Please be courteous and mindful of other users. This facility is used by both park and community guests. If you have multiple loads, limit the number of machines that you use so that everyone has an opportunity to use the facilities.
Laundry should be removed from machines as soon as the cycle is finished. Laundry left in machines for more than 15 minutes after the cycle has finished may be removed by Park Staff or other guests waiting to use the machines.
Do not overload the machines. This will reduce the effectiveness of the machines and may result in damage to your items or to the machines.
Do not wash pet bedding, rugs, excessively muddy or oily items in the machines. Remove as much dirt, mud and pet hair as possible before using the machines and wipe out machines after use.
Limit your use of cleaning products. These are high efficiency machines and do not require as much cleaning products to get your items clean. Over filing the soap dispensers may result in excessive sudsing and prevent the machines from properly draining, rinsing and wringing your items properly.
Do not place soaking, wet items in the dryers. If the washers did not fully wring out your cloths, please contact the office so that we can make sure the machines are working properly and in need be run them through an extra cycle. Excessively wet items in the dryers will only result in excessive drying times.
Do not place rugs or rubber backed items in the dryers on high heat. This may result in damage to the items and/or the machines.
Do not attempt to correct any problems with Park facilities or machines, notify the office or maintenance staff.
Clean-up any cleaning product spills, place trash in the provided trash cans and return the laundry carts to the front area when done.
Pet Policy:
Tundra RV Park is a pet friendly park, and we wish to keep it friendly for all of our guests and family members. As pet owners you are responsible for your pets. Please be mindful that not all guests are comfortable around dogs and other pets and you may need to restrain your pets accordingly.
Abuse or neglect of pets will not be tolerated on Tundra RV Park property and will be grounds for immediate expulsion from the park.
Tok is a rural community and there is no official animal control in the area. Tundra RV Park is not responsible for the security and safety of your pets. There are local and/or stray dogs that may pass through the park on occasion that the park staff have no control over.
Owners are responsible for the safety and well-being of their pets at all times while in Tundra RV Park.
Owners will keep pets on leash or under direct control while out in the park. You will be accountable and liable for your pet’s actions. Pets will not be allowed to cause any disturbance which might annoy neighbors, including, but not limited to, barking, growling, biting or any other unusual noises or damage. Bad behavior will be grounds for immediate expulsion from the park.
Owners are not to leave pets in the RV units for extended periods without adequate food and water, ventilation, heating or cooling, as appropriate.
Owners are not to leave pets tied up or in portable/temporary enclosures outside of the RV unit unattended.
Owners are responsible to ensure that their pets do not cause noise disturbances or attack other guests or pets.
Owners are responsible for immediately cleaning up after their pets. Failure to clean-up after your pet may result in a $25.00 clean-up fee per incident. Repeated violations may result in expulsion from the park.